FAQs

Shipping & Delivery

At Zensocart, we aim to deliver your products as quickly as possible.

Delivery Time: 5–7 business days (may vary based on your location).

Orders are processed within 24–48 hours after confirmation.

Once shipped, you will receive tracking details via SMS/email.

Delivery delays may occur due to unforeseen circumstances (weather, courier delays, etc.), but we always try to ensure timely delivery

Returns & Refunds

We want you to love your purchase! If you’re not satisfied:

Return Period: You may request a return within 5 business days of delivery.

Items must be unused, unworn, and in original packaging.

Refunds will be processed to your original payment method within 7–10 working days after inspection.

Non-returnable items: Products damaged by customer misuse, hygiene products, or customized items

To request a return, contact us at 📧 zensocart@gmail.com or 📞 +91 9670303837

Payment & Security

We accept all major credit/debit cards, UPI, net banking, and digital wallets. Currently, we do not offer Cash on Delivery (COD).

All transactions are processed through secure, encrypted payment gateways, ensuring your personal and payment details remain safe and protected.

If your payment fails, please try again or use a different payment method. For assistance, contact our Customer Support

Offers & Discounts


Get 5% OFF on all online payments! Use code ZENSOCART5 at checkout and the discount will be applied automatically

Note: This offer is not valid on Cash on Delivery (COD) orders.

To use the promo code, simply enter ZENSOCART5 in the Apply Promo Code field on the checkout page and click Apply.Your total will be updated instantly

Customer Support


For any questions, feedback, or support:

📧 zensocart@gmail.com

📞 +91 9670303837

We respond to all messages within 24 hours on business days

✨ Zensocart – The New Name of Trusted Online Shopping

Where every order is delivered with heart. ❤️



Product Information


All our products are carefully selected to ensure quality, functionality, and style. Each item comes with detailed descriptions, specifications, and usage instructions on its product page to help you make the right choice

We update our inventory regularly with trending and innovative products to make sure you always find something fresh and exciting

Note: Please check product images and descriptions carefully before purchase. For any questions about a product, our Customer Support team is always ready to help